Have questions, feedback, or need support? We'd love to hear from you! Choose your preferred method below to get in touch with the Pilot Pairs team.
Email Support
Get help with technical issues, bug reports, or feature requests
support@pilotpairs.app📋 Before You Contact Us
To help us assist you faster, please include the following information when reaching out:
- Device Information: Android version and device model
- App Version: Found in app settings
- Issue Description: Clear description of the problem
- Steps to Reproduce: How can we recreate the issue?
- Screenshots: If applicable, attach relevant screenshots
❓ Frequently Asked Questions
How do I set up Bluetooth volume automation?
1. Go to Settings → Grant Bluetooth permissions
2. Navigate to Bluetooth Presets
3. Tap on a paired device
4. Adjust volume sliders for each audio type
5. Enable the Bluetooth tool to activate
Why isn't my rotation lock working?
Make sure you've granted the required permissions:
• Settings → Grant WRITE_SETTINGS permission
• Settings → Enable Accessibility Service or Usage Stats
Then enable the Rotation Lock tool and add apps to your rotation rules.
Is my data safe?
Yes! All your data is stored locally on your device and never transmitted to our servers. Read our Privacy Policy for more details.
How do I remove ads?
Currently, ads help keep Pilot Pairs free. We're working on a premium ad-free version. Stay tuned for updates!
Can I suggest a new feature?
Absolutely! We love hearing from our users. Send your feature requests to support@pilotpairs.app with the subject "Feature Request".
⏱️ Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent issues, please mark your email with "[URGENT]" in the subject line.
Thank you for using Pilot Pairs!
Your feedback helps us make the app better for everyone. 🚀